How we handle your information

In plain language: what we collect, why we collect it, and what you can do about it.

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Effective date: [date]

Your health information is also covered by our HIPAA Notice of Privacy Practices.

What we collect

What you give us: your name, date of birth, contact details, insurance details, and the documents you share with us.
Payment details: your card is handled by our payment provider. We do not store your full card number.
Contact form: your name, email, phone number if you give it, and your question. This is sent to us by email, so please do not include medical details.
Website information: basic technical data such as browser type and pages visited, which helps us keep the site working.

Why we collect it

To prepare and submit your claim.
To take payment and send you a receipt.
To contact you about your claim.
To meet our legal obligations.

Who we share it with

We share your information with the insurance company you name, with vendors who help us run this service, and with authorities when the law requires it. We do not sell your personal information.

How long we keep it

We keep your information for [retention period], then delete it securely, unless the law requires us to keep it longer.

Cookies

This site saves your text size choice in your browser so it is remembered on your next visit. [Add any analytics or other cookies used on the live site.]

Your choices

You can ask to see, correct or delete your information by contacting us. Some information may need to be kept by law. Depending on where you live, you may have further rights, including under European or UK data protection law.

Children

This site is for adults. If you are helping a child with a claim, please call us.

Changes to this policy

Any changes will be posted on this page with a new effective date.

Contact us

Privacy Officer, Expatservices
[Your business address]
Phone: +1 (555) 010-0100
Email: support@expatservices.online